Will my service be paused while a billing dispute is under review?

No, your service will not be paused simply because a billing dispute is under review.

Submitting a dispute does not interrupt your access to services or affect your account status.

The only situation in which an account or service may be temporarily paused is due to non-payment, such as if a balance remains unpaid beyond the allowed grace period. As long as your account is in good standing and you’re actively communicating with our team regarding the dispute, your services will continue without interruption.

If you're ever unsure about your account status or billing timeline during a dispute, feel free to reach out, we're here to help ensure things stay on track.