Per our Subscriber Agreement, if you have any questions or concerns regarding charges on your account, please contact Alliance within 30 days of the charge date to discuss the matter. It is important to notify us promptly so we can review and address any discrepancies.
Please note that setup fees and recurring service fees are payable in advance and are non-refundable. If you believe a charge is incorrect, reaching out within the 30-day window allows us to assist you effectively.
For further details, please refer to the terms outlined in the Subscriber Agreement or contact our support team directly.