The time it takes to resolve a billing dispute can vary depending on the nature and complexity of the issue. Simple disputes, such as minor charges or clerical errors, are often reviewed and resolved within a few business days. However, more complex cases that require coordination with your center, account verification, or further documentation may take longer, typically up to 10–15 business days.
Our team is committed to handling each dispute thoroughly and fairly. Once we receive all necessary details from you, we begin the review process promptly. If additional information is needed, we’ll contact you as soon as possible to avoid unnecessary delays.
We understand that billing concerns can be time-sensitive, and we make every effort to keep you informed throughout the process. If you have an open dispute and would like a status update, feel free to contact our support team at any time.