What’s the reactivation process and how long does it take?

Once we receive your reactivation request, here’s what you can expect:

  • Account Review: Our Support team will assess your account status, including any unpaid balances, policy issues, or the reason for deactivation.

  • Eligibility Check: We’ll determine whether your account qualifies for reactivation based on our internal guidelines.

  • Next Steps: If eligible, we’ll send you a summary of what’s needed to complete the reactivation, this may include payment, updated documentation, or confirmation of terms.

  • Timeline: Most reviews begin shortly after we receive your request. The timeline varies based on the complexity of your account, but we’ll keep you updated throughout the process.

We’re here to make reactivation as smooth and efficient as possible.