You can typically stop by your Virtual Office center during standard business hours, Monday through Friday from 9:00 a.m. to 5:00 p.m., to pick up your mail. Please bring a valid photo ID with you.
In most cases, no appointment is necessary. However, some centers may require a mail pickup appointment. If this applies to your location, our team will notify you in advance or provide instructions when your mail is ready.
If your building has multiple floors, check the suite number listed in your Virtual Office address. This usually indicates the floor where your reception desk and mail are located.
For example:
5457 Twin Knolls Road
Suite 300
Columbia, MD, US 21045
Mail for this location would be available at the reception desk on the 3rd floor.
If you're unsure whether an appointment is needed or have questions about your specific location, feel free to contact us and we’ll be happy to assist.