Many of our locations use a mail notification system called Delivered. When your center is subscribed to this service:
- The Mail section in your account is automatically updated.
- You’ll receive an email notification each time new mail arrives.
To check your mail:
Log into your account and click on Mail to view any recent updates.
*Please note that Delivered notifications are typically sent on a weekly or monthly basis, so real-time updates may not be available.
If you need to confirm whether you have mail sooner, or would like to know who a piece of mail is from, we can perform a manual check for you. Please note that this may involve a small fee, depending on your center’s policy. We’ll always confirm and get your permission before applying any charges.
To avoid manual check fees, we recommend regularly checking the Mail section in your account and monitoring Delivered notifications.
Not sure if your center uses Delivered?
Contact us, we’ll be happy to check for you.
If your location does not use the Delivered system, or if you're unsure whether mail has arrived, our team can assist. Again, this may involve a small fee, and we’ll always get your approval beforehand.