How do I add an extension to my business number through my Virtual Phone?

You can add extension numbers from your Virtual Phone control panel.

Log in to your account and select the 'Users & Extensions' button.

Click 'Add an Extension' (located top right corner).

Select 'Virtual Extension' followed by 'Add Virtual Extension'.

Important: Do not mark the checkbox to upgrade the extension.

You can personalize the extension by assigning a name, adding greetings, and so on.

Select 'Save Changes' and your new extension is now ready for use.